FAQ

What are your box office telephone hours?

• Monday-Friday 9:00 am to 4:00 pm.

How do I purchase tickets?

• You can order tickets online or call us at 763-755-4444.

How far in advance can I place reservations?

• Tickets for both shows go on sale at 9:00 a.m. the first Monday of August.

Do I have to purchase dinner and the show or am I able to purchase just show tickets?

• Tickets are only available for dinner and the show combined.

What is the latest time to arrive for dinner?

• To guarantee relaxed dining, we recommend that you arrive for lunch/dinner no later than thirty minutes after the seating time starts.

Do you offer anything special for guests celebrating special occasions?

• We would be happy to announce a special birthday or anniversary during the show announcements at the beginning of the show. Please contact the box office if you have a special request.

Do you offer a vegetarian menu or do you cater to people with specific food allergies?

• If someone in your party has a special dietary request or concern, please contact the box office to let them know.

What is included in the ticket price?

• All tickets for the matinee show include lunch and the show. Matinee lunch includes your choice of 3 entrees and coffee. All tickets for the dinner show include dinner and the show. Dinner includes a choice of 4 entrees, house salad, vegetable and potato of the day, dinner roll, and coffee.
  
  Children's ticket prices for the matinee or dinner show include a grilled cheese sandwich with fries or chicken tenders and fries and a soda.
  
  Not included are a la carte items such as appetizers, specialty non-alcoholic and alcoholic beverages, soft drinks, desserts, tax, and gratuities. (Gratuities may be included for groups of 20 or more).

Will I have my table to myself?

• We do sell all seats in the theater.  To ensure you have your table to yourself, buy all the seats and invite your friends!

Are you handicapped/special needs accessible?

• The Seasons Dinner Theater is handicapped accessible. We have a ramp outside and the theater and restrooms are all located on one level. It is helpful to know if you have someone in your party who will be in a wheelchair for the dinner and show so we can arrange the table accordingly. Please let us know if you have any other special needs and we will do our best to accommodate you.

Is smoking allowed?

• Smoking is not allowed in our dinner theater.

Can we rent out the theater?

• Yes, we would be happy to talk with you about renting out the theater for your group. We also have other private banquet space available and full in-house catering. Please call 763-755-4444 for more information.

How long does the show last?

• The show itself usually runs between 2 to 2 1/2 hours. 
• For Sat/Sun matinees, seating time is 10:45 a.m., the show starts at 12:30 p.m., the shows ends approximately 2:45 p.m.
• For weekday evenings Monday - Thursday, seating time is 5:30 p.m., the show starts at 7:30 p.m., the show ends approximately 9:45 p.m.
• For Friday/Saturday evenings, seating time is 6:00 p.m., the show starts at 8:00 p.m., the show ends approximately 10:15 p.m.
• For Sunday evenings, seating time is 4:30 p.m., the show starts at 6:30 p.m., the show ends approximately 8:45 p.m.

What is your cancellation policy?

• Tickets are nonrefundable. The Seasons Dinner Theater will exchange dates on your reservation with a minimum of three days advance notice. There will be a $5.00 per ticket fee for each ticket change. In the case of severe weather, when travel is not advised, tickets may be exchanged for an alternate date. Please check with the box office.

Will we receive tickets in the mail?

• We do not print tickets.  All reservations are electronic.  Upon arrival at the Dinner Theater you will check in using the last name of the person who made the reservation.  You can check your reservation status online or call the box office to confirm.